Reinventing Solutions for Small Business
Welcome to LOOPi Digital, a local software provider based in Nelson, New Zealand. We are committed to helping small businesses navigate the dynamic and ever-evolving local marketing industry. Our goal is to provide local businesses with innovative software tools and solutions to enhance their online visibility, reputation, and build customer satisfaction and loyalty. Our solutions stand apart from the traditional marketing tools in focusing, not only on new customer acquisition but on bringing back current and past customers. This approach offers significant opportunity for reducing your marketing budget while enjoying better return on your investment.
LOOPi was born out of a vision for helping local businesses thrive in the competitive market. We recognised the challenges faced by small business owners in effectively engaging with customers. With an extensive background in the technology industry and a deep understanding of the leverage it can provide, we decided to establish LOOPi to provide practical low cost solutions tailored to the needs of small business. Through extensive research and market analysis, we have developed a comprehensive suite of software tools and services to empower our clients and drive success through building stronger relations with their customers, thus creating opportunities for repeat business.
By working in the local market, we have gained in-depth knowledge of the challenges and opportunities faced by businesses. This allows us to offer strategic automation systems to deliver tangible results directed at customer engagement, satisfaction and retention without the heavy time burden usually associated with finding business. Additionally, our user-friendly software tools enable businesses to manage their online presence, monitor feedback, and automate the process, giving them a competitive edge in the digital landscape and valuable time to deliver their services.
A customer retention-focused strategy is one of the most cost effective marketing strategies that small businesses can adopt.
Extensive research has shown that acquiring a new customer can cost five times more than retaining existing ones. Additionally increasing customer retention rates by just 5% can increase profits by between 25% to 95%. This increase gives you signifcant advantage in the market
By focusing on customer engagement, loyalty, and retention, small businesses can see significant growth at the same time reducing costs. A focus on customer loyalty also brings huge opportunities for new customers through referrals.
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